By the end of July 2019 our main website will be released in 5 more languages:
Go-to resource (Guest Editorial - Modern Metals July 2019)
Decades of persistence result in successful specialization of small-quantity orders for superalloys
Topics: small quantity specialist
DLA Troop Support Industrial Hardware has approved the audit conducted at High Performance Alloys, Inc. (cc 0HKZ1) to remain a qualified Distributor of Bulk Metals under the Qualified Suppliers List for Distributors (QSLD).
So I'm currently having another round of sleeplessness, and decided to work on some reports. While going through the report, one of the columns of data is Lead-time. It is an important detail that every salesperson uses daily, and with every quotation a lead-time is to be advised.
Looking through the data, I see the typical 1-2 days. Some specify work days, as in 1-2 work days. Again, very typical for HPAlloy. Even 2-3 days is not horrible. We usually do not work weekends, but we do run extra shifts.
(Did you know that we do offer same day shipping? Of course you have to call early to get a spot... And it has to be able to be pulled, cut, inspected, labeled, packed, cert pulled, packing slip made, package labeled, billed and picked up)
Occasionally I'll see a creative 10-12 days, (this is actually 2-2.5 weeks). Always work in the smallest numbers possible.
A lead time is sometimes negotiable, and should never be ambiguous. If you see a lead-time that is unclear or unacceptable, the quote stage is when you should bring it up to the sales person or their manager.
PROTIP: If you know they day you need it by, tell the salesperson that it is your
dock date that you need On or Before "OOB", otherwise known as No Later Than "NLT"
More insight into the quoting process? DYAS is supposed to mean DAYS, and sometimes misspelled as DAUS.
WKS is weeks, occasionally denoted weejs, clearly a typo though.
ARO is After Receipt of Order
Nashville in March - We will be exhibiting at NACE Corrosion 2019, so please stop by and say Hello to Russ and Derek. Pick up a brochure, drop a business card. Talk about your latest corrosion issues and challenges - we may have something to offer to help with the situation.
Topics: NACE Corrosion 2019
It's that most wonderful time of the year to reflect where we have been, and where we are going next year.
Topics: HD plasma
HPA will be closed on November 22nd & 23rd in observance of Thanksgiving. We will return Monday November 26th.
Grant Kirchner is relocating to California, where he will continue to work for High Performance Alloys. Grant is our third outside salesperson (working remote), he is joining Rick Jenkins and Glenda Nicholas.
During his move, please continue to be patient as he will not have access to phone/internet. Grant will return to work Thursday, November 1st.
While Grant is out of the office, please contact Derek Boruff with any questions and RFQ's. Derek can be reached at 1-765-945-8230 or by email: Derek.Boruff@HPalloys.com
Grant's Territory is still: New York, Rhode Island, Maine, Vermont
Topics: NorthEast sales notice